Hire a Customer Service Agent in the Philippines

Is your customer support backlog holding your business back? We connect you with top-tier Customer Service Agents (CSAs) in the Philippines. Our rigorous vetting process ensures you get the perfect culture fit while saving 50–70% compared to hiring a U.S.-based CSA. Focus on growing your SMB or startup—we’ll handle the talent search.

$2,000 Flat-Fee per CSA Hire, Hire Now

Why a VA in the Philippines?

Cost-EfficientDrastically cut labor costs without sacrificing quality.

Highly Skilled & English-ProficientFilipino VAs are known for strong communication skills and adaptability.

Flexible Time ZonesMany VAs can overlap with U.S. hours, so you’re always covered.

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Our Vetting Process & 6-Month Right Match Promise

We act as your personal headhunter—finding and screening candidates so you don’t have to. Our 6-month Right Match Promise means if your new VA isn’t the right fit, we’ll work to find a replacement at no extra cost. You gain peace of mind while focusing on what matters most.

How the Process Works

Tell Us Your NeedsShare your requirements, from admin tasks to scheduling and beyond.

We Source Top CandidatesOur team pre-vets applicants for skill, culture fit, and reliability.

Interview & SelectYou can interview finalists or trust our recommendations.

Start DelegatingYour new VA steps in to lighten your workload.

Enjoy Our 6-Month GuaranteeIf it’s not a perfect match, we’ll find someone who is.

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Cost Comparison

	U.S.-Based CSA	Philippines-Based CSA
Hourly Rate (Approx.)	$20–$30/hr	$5–$10/hr
Monthly Cost (FT)	$3,200–$4,800	$800–$1,600
Annual Savings	—	50–70%

Exact figures vary by experience. Talk to us about your specific needs to see how much you could save.

Common questions about hiring a CSA in the Philippines

What does a Customer Service Agent do?

A Customer Service Agent helps with inbound customer issues, scheduling meetings, researching customer issues, full cycle customer support, and more—freeing you to focus on strategic growth. Not sure if you need a CSA or SDR?

How do I get started?

Simply fill out our contact form, and we’ll discuss your needs in a quick call. From there, we’ll begin our rigorous search to find your perfect match.

Will time zones be an issue?

Most Filipino CSAs are flexible and can work overlapping hours with U.S. businesses. We’ll clarify scheduling preferences before finalizing your hire.

How do I communicate with my CSA?

You can use tools like Slack, Zoom, or email—whatever fits your workflow best. We also have an onboarding guide with additional details.

What if the CSA isn’t a good fit?

With our 6-month Right Match Promise, we’ll find you a replacement CSA at no additional cost, ensuring you always have the support you need.

Ready to Hire a Customer Service Agent in the Philippines?

Stop drowning in customer support tasks. Let us find you the right CSA to save you time and money, so you can focus on growing your business.

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