For manufacturing companies, finding high-quality Customer Support Agents (CSAs) and Sales Development Representatives (SDRs) can be a daunting task. Local hiring often comes with a limited talent pool, rising wages, and time-consuming recruitment processes. But what if there was a more efficient, cost-effective way to build your team?
Enter remote hiring in the Philippines—a proven strategy that’s transforming how SMBs approach workforce expansion. By tapping into the Philippines’ vast pool of skilled, English-speaking professionals, companies can scale faster, reduce hiring costs, and improve cultural alignment. Here’s why hiring remote talent in the Philippines is a game-changer for SMBs in the manufacturing sector.
Hiring locally in the U.S. is expensive. The average hourly wage in the U.S. is around $23, which can make filling CSA and SDR positions a costly endeavor. In comparison, offshore hires in the Philippines offer substantial cost savings. Salaries for Filipino CSAs and SDRs are considerably lower, allowing SMBs to reduce labor costs by up to 70-80% without sacrificing quality.
Unlike U.S.-based hiring, where local talent pools can be small and hyper-competitive, the Philippines offers a vast, diverse talent pool. From entry-level support agents to experienced SDRs, businesses can quickly source and onboard the exact roles they need. This scalability allows companies to grow their teams on demand without the headaches of lengthy recruitment processes.
Filipino workers have a strong cultural alignment with U.S.-based companies. Known for their adaptability, friendliness, and work ethic, Filipino employees fit seamlessly into U.S. teams. Their fluency in English—both written and spoken—ensures smooth communication with customers and internal teams alike.
The Philippines government has long been supportive of remote work, especially for U.S.-based companies. This support, combined with the post-COVID shift toward remote work, means there’s a growing pool of Filipinos who actively seek remote job opportunities. This surge in demand for remote work aligns perfectly with the needs of SMBs looking to expand their teams.
Many SMBs worry that time zone differences will disrupt workflows. However, this is a misconception. Filipino professionals are accustomed to working U.S. hours and have experience in roles that require real-time customer interaction. Companies can arrange flexible shifts to ensure overlap with U.S. business hours, eliminating any productivity gaps.
Unlike outsourcing firms that manage employees on your behalf, Hey Foster’s approach is different. We’re a headhunter agency, meaning we help you source and place talent directly on your team. Once hired, you have direct control over your remote employees—they’re fully integrated into your team, not "borrowed" from a third-party firm.
Hey Foster’s hiring process is designed to save you time, reduce costs, and ensure the best cultural fit for your team. Here’s how it works:
Custom Job Descriptions: We work with you to craft job descriptions that reflect your technical needs and company culture.
Candidate Curation: We handpick 2-3 top-tier candidates for you to interview, saving you from sifting through hundreds of resumes.
Fast Turnaround: Our streamlined process takes just 2-3 weeks, so you can hire fast and keep your momentum going.
Right Match Promise: If your new hire doesn’t work out within the first six months, we’ll find a replacement for free—no questions asked.
This approach ensures you’re not just hiring fast—you’re hiring right.
For manufacturing companies hiring CSAs and SDRs, offshore hiring is a game-changer. Here’s why:
Time Saved: Traditional recruitment can take months. With Hey Foster, you’ll have 2-3 candidates ready to interview in just a few weeks.
Cost Reduction: With access to offshore talent in the Philippines, you’ll reduce your cost per hire and overall labor expenses.
Stronger Teams: By accessing a broader talent pool, you’re able to hire top-tier talent who’d be hard to find in local markets.
Hey Foster makes it easy for SMBs to tap into the vast talent pool of the Philippines. From cost savings to scalability, the benefits are clear. Our "Right Match Promise" means you’ll never be left wondering if you hired the right person.
Ready to get started? Book a meeting with our team today and discover how remote hiring in the Philippines can transform your business.